Skip to main content

Ransomware victim disclosure

All victims

Max Shop

Claimed by Handala · listed 2 years ago

1.5 TB
Data size
22m
Age
since listed · data leaked

Status timeline

  1. ListedOct 8, 2024
  2. Data leakeddate unknown

At a glance

Group
Handala
Status
Data leaked
Country
Israel
Listed on leak site
Oct 8, 2024
Data size
1.5 TB

About the victim

AI dossier — public-source company profile

Max Shop is a cloud-based store terminal and POS software platform used by over 9,000 retail locations across Israel. The company provides point-of-sale management and kiosk solutions for retail operations.

Industry
Point-of-Sale (POS) Software & Services

Attack summary

Severity: critical — Confirmed exfiltration of 1.5 TB of data affecting 9,000+ retail locations and 250,000+ customers; direct operational disruption via kiosk defacement; widespread PII exposure at scale across retail infrastructure.

Handala claims to have exfiltrated 1.5 TB of data from Max Shop, defaced in-store kiosk monitor screens, and sent threatening text messages to over 250,000 customers. The attack targeted a widely-deployed retail infrastructure platform.

critical

Data the group says was taken

AI dossier — extracted from the leak post
  • customer PII and contact information
  • store transaction records
  • business operational data
  • kiosk system access credentials

What the group claims

Israel Max Shop Hacked Max Shop is one of the store terminal cloud software that is used in more than 9 thousand stores all over the occupied territories! Handala was able to dump more than 1.5 TB of data, deface the monitor screen of store kiosks, send threatening text messages to more than 250K Zionists…

Sources

Source

Indexed 2 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

Is this your supplier? Your competitor? You?

Pro plans monitor your domain, corporate emails, and crypto wallets across every new ransomware leak-site post, breach dump and Telegram callout — alerts within 5 minutes.

Disclosure context

About Handala

Handala is a recently emerged ransomware group that first appeared in May 2024, primarily motivated by financial gain with potential geopolitical overtones given their targeting patterns. The group's country of origin remains unclear, though their focus on Israeli targets alongside Western nations suggests possible Middle Eastern connections or sympathies, and it is unknown whether they operate as a standalone group or utilize a Ransomware-as-a-Service model. Limited public information exists regarding their specific attack methodologies, initial access vectors, or technical capabilities, though their rapid accumulation of 164 documented victims suggests they employ effective compromise techniques across multiple sectors including technology, government, energy, and healthcare organizations. The group has demonstrated a clear preference for targeting victims in Israel, the United States, and the United Kingdom, with additional activity observed in Iran and the UAE, indicating either opportunistic targeting or strategic selection based on geopolitical considerations. Given their recent emergence and continued victim acquisitions throughout 2024, Handala appears to remain active, though comprehensive technical analysis and law enforcement reporting on their operations remain limited due to their relatively short operational history. The group has been linked to 182 public disclosures across our corpus. First observed on a leak site on May 26, 2024; most recent post April 15, 2026. The operation is currently active.

Timeline of this disclosure

  • October 8, 2024Max Shop listed by Handalaon the group's public leak site
Data size
1.5 TB

Sector and geography

This disclosure adds to ransomware activity in the Business Services sector, which has 3,796 disclosures indexed across all operators we track. Geographically, Max Shop is reported in Israel, a country with 156 ransomware disclosures in our corpus.

If your organisation is affected

A listing by Handala means Max Shop appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

  • Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
  • Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
  • Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
  • Report the incident to your national CERT, CERT-IL (Israel), as required for your jurisdiction.
  • Monitor for the data appearing on Handala's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.