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Superloop ISP

Claimed by Cyclops · listed 3 years ago

36m
Age
since listed · data leaked

Status timeline

  1. ListedJul 14, 2023
  2. Data leakeddate unknown

At a glance

Group
Cyclops
Status
Data leaked
Country
Australia
Sector
Telecommunications
Listed on leak site
Jul 14, 2023

About the victim

AI dossier — public-source company profile

Superloop is an Australian ASX-listed challenger telco and internet service provider headquartered in Brisbane, Queensland. The company delivers broadband and connectivity services across consumer, business, and wholesale segments. It positions itself as a technology-driven ISP operating its own network infrastructure across Australia and select Asia-Pacific markets.

Industry
Internet Service Provider / Telecommunications
Address
Level 12, 333 Ann Street, Brisbane QLD 4000, Australia
Employees
201-500
Founded
2014

Attack summary

Severity: critical — Superloop is a licensed telecommunications provider with a large consumer and business customer base; exfiltration from a telco at this scale carries high risk of exposure of regulated PII (customer identity, billing, usage data) and sensitive network/infrastructure data. Data has been actively published with download links, confirming exfiltration rather than mere encryption.

The Cyclops ransomware group claims to have exfiltrated data from Superloop and has published download links (via both a Tor-hosted server and clearnet file-sharing services) containing what is purported to be stolen company data, protected by supplied passwords.

critical

Data the group says was taken

AI dossier — extracted from the leak post
  • Exfiltrated company files (zip archives)
  • Potentially customer or business records (unspecified contents)

The group's post references roughly 4 proof files.

What the group claims

Superloop is Australia’s modern challenger telco and internet service provider that’s unleashing the unlimited possibilities of the internet. Superloop is all about experience - we're not just a utility - with a promise to be super from the ground up. We’re more tech than telco, and we deliver quality service across our consumer, business, and wholesale units.Our can-do culture will excite and ignite our customers as we deploy game-changing solutions that solve customer pain points, backed by great customer service delivered by our highly enthused team of Superloopers, who are committed to making the internet experience super. Website: ======== https://superloop.com Data: ======= http://sbibb5lw7p2sedmm3pwifopsx7ky3klxqisjbl5awgze5dk2ueuc2qqd.onion/lift_me-6.zip PASSWORD:693OK@&iCW8PYmxoE7R6TaMg9OfN29Ae http://sbibb5lw7p2sedmm3pwifopsx7ky3klxqisjbl5awgze5dk2ueuc2qqd.onion/zip file name-4.zip PASSWORD:PrNi@7L66T3x@HONyMlpa4R3Qq70jz6c https://bayfiles.com/J4qdZ0x3za PASSWORD:1$q0dz4@h*Q&I$$@igkwELCP3NDR2$dt https://bayfiles.com/J4L6Y5x2zc PASSWORD:qx6uTel$O2lLGZGeUU0yNfiEy6eh%lpU

Sources

Source

Indexed 3 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About cyclops

Cyclops is a relatively minor ransomware group that emerged in July 2023, operating with apparent financial motivations and maintaining a low profile compared to established ransomware families. The group's origin and affiliations remain largely undocumented in public threat intelligence reporting, with limited information available regarding their operational structure or potential ties to other cybercriminal organizations. Based on available data, Cyclops has demonstrated geographically diverse targeting patterns, with documented victims spanning Australia, China, and Guatemala, though their specific attack methodologies, initial access vectors, and encryption techniques have not been extensively analyzed or reported by major security firms or law enforcement agencies. With only seven known victims documented since their emergence, the group represents a relatively small-scale operation that has not conducted any widely publicized high-profile attacks or drawn significant attention from cybersecurity researchers or law enforcement disruption efforts. Current intelligence suggests the group remains active but operates at a scale significantly below major ransomware families that typically dominate threat landscape reporting. The group has been linked to 7 public disclosures across our corpus. First observed on a leak site on July 1, 2023; most recent post July 26, 2023. The operation is currently inactive.

Timeline of this disclosure

  • July 14, 2023Superloop ISP listed by cyclopson the group's public leak site

Other recent disclosures by cyclops

cyclops has been linked to 7 public victims on Darkfield. A sample of the most recent:

See the full cyclops dossier →

Sector and geography

This disclosure adds to ransomware activity in the Telecommunications sector, which has 87 disclosures indexed across all operators we track. Geographically, Superloop ISP is reported in Australia, a country with 455 ransomware disclosures in our corpus.

If your organisation is affected

A listing by cyclops means Superloop ISP appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

  • Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
  • Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
  • Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
  • Report the incident to your national CERT, ACSC (Australia), as required for your jurisdiction.
  • Monitor for the data appearing on cyclops's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.