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Palm Facility Services

Claimed by Eldorado · listed 2 years ago

$70.3M
Ransom
demanded
20m
Age
since listed · data leaked

Status timeline

  1. ListedNov 18, 2024
  2. Data leakeddate unknown

At a glance

Group
Eldorado
Status
Data leaked
Country
UAE
Sector
Business Services
Listed on leak site
Nov 18, 2024
Ransom demanded
$70.3M
Estimated revenue
$70.3M

About the victim

AI dossier — public-source company profile

Palm Facility Services is a facilities management company offering janitorial, maintenance, engineering, HVAC, landscape, parking, and specialty services to commercial, educational, residential, and construction clients. The company is UAE-based and reports $70.3M in revenue.

Industry
Facilities Management & Building Services

Attack summary

Severity: medium — Data exfiltration claimed by ransomware operator with significant ransom demand ($70.3M), but no proof files or data inventory details are visible in the truncated leak post, and no sensitive data types confirmed in the excerpt.

Eldorado ransomware group claims to have attacked Palm Facility Services and exfiltrated data. The group disclosed the victim on their leak site with a stated ransom demand of $70.3M.

medium

What the group claims

Revenue $70.3 Million Palm Facility Services is an industry leader in facilities management, engineering and maintenance services.

Sources

Source

Indexed 2 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About Eldorado

Eldorado is a recently emerged ransomware group first observed in June 2024, operating with apparent financial motivations and demonstrating a relatively broad targeting approach across multiple countries and industry sectors. The group's origin and affiliations remain largely undocumented in public threat intelligence reporting, with no confirmed links to state actors or established ransomware families, though their operational patterns suggest they likely operate as an independent entity rather than a formal RaaS model. Specific technical details regarding Eldorado's initial access vectors, encryption methods, and data exfiltration capabilities have not been extensively documented in public security research, though their targeting of over 112 victims across diverse sectors including business services, technology, manufacturing, and financial services suggests they employ opportunistic attack methodologies rather than highly specialized techniques. The group has demonstrated a geographic focus primarily on the United States and Canada, with additional activity observed in Italy, UAE, and Croatia, though no specific high-profile campaigns or major ransomware incidents have been publicly attributed to this group by federal agencies or major security firms. As of current reporting, Eldorado appears to remain active with no documented law enforcement disruptions or confirmed rebranding activities, though the limited public visibility of their operations suggests they may be a smaller-scale operation compared to established ransomware families. The group has been linked to 112 public disclosures across our corpus. First observed on a leak site on June 6, 2024; most recent post January 22, 2025. The operation is currently inactive.

Also tracked as: el dorado.

Timeline of this disclosure

  • November 18, 2024Palm Facility Services listed by Eldoradoon the group's public leak site
Ransom demanded
$70.3M

Other recent disclosures by Eldorado

Eldorado has been linked to 112 public victims on Darkfield. A sample of the most recent:

See the full Eldorado dossier →

Sector and geography

This disclosure adds to ransomware activity in the Business Services sector, which has 3,796 disclosures indexed across all operators we track. Geographically, Palm Facility Services is reported in UAE, a country with 81 ransomware disclosures in our corpus.

If your organisation is affected

A listing by Eldorado means Palm Facility Services appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

  • Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
  • Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
  • Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
  • Monitor for the data appearing on Eldorado's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.