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NK Customer Solutions Ltd

listed as NK Customer Solutions · Claimed by Blacklock · listed 1 year ago

107 Employees
Records
$5M
Ransom
demanded
12m
Age
since listed · data leaked

Status timeline

  1. ListedJun 29, 2025
  2. Data leakeddate unknown

At a glance

Group
Blacklock
Status
Data leaked
Country
India
Listed on leak site
Jun 29, 2025
Records
107 Employees
Ransom demanded
$5M

About the victim

AI dossier — public-source company profile

NK Customer Solutions Ltd is a nearshore call center and business process outsourcing provider based in North Carolina, United States. The company offers customer service, data entry, billing and collections, order entry, and sales/marketing survey services, with approximately 107 employees and revenue under $5 million.

Industry
Business Process Outsourcing & Call Centers
Employees
107

Attack summary

Severity: high — Confirmed data exfiltration from a business process outsourcing firm that handles sensitive customer data (billing, collections, order information) at scale. The company processes data for external clients, creating downstream exposure.

Blacklock claims to have encrypted and exfiltrated data from NK Customer Solutions. The group is demanding $5 million ransom and has published data as proof.

high

Data the group says was taken

AI dossier — extracted from the leak post
  • Customer service records
  • Billing and collections data
  • Order entry records
  • Sales/marketing survey data
  • Business operations files

What the group claims

Business Services North Carolina, United States 107 Employees NK Customer Solutions Ltd offers a range of outsourcing services including customer service, data entry, billing and collections, order entry, and sales/marketing surveys. The company specializes in nearshore call center solutions, providing efficient operations with a focus on high-quality service and rapid deployment. Revenue <$5 Million

Sources

Source

Indexed 1 year ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About blacklock

Based on the limited publicly available information, Blacklock is an emerging ransomware group first observed in May 2025, operating with apparent financial motivations targeting organizations across multiple countries and sectors. The group's origin and potential affiliations remain unclear from documented sources, and there is insufficient public reporting to determine whether they operate as a Ransomware-as-a-Service model or as an independent entity. With 64 documented victims since their emergence, Blacklock has demonstrated a broad targeting approach across the United States, Canada, Spain, India, and the United Kingdom, with particular focus on technology, construction, manufacturing, and consumer services sectors, though their attack methodology, initial access vectors, and encryption tactics have not been extensively documented by major security research organizations. Due to the group's recent emergence and limited public reporting from established threat intelligence sources, notable campaigns and specific technical details of their operations remain largely undocumented in publicly available security research. As of current reporting, the group appears to remain active given their recent emergence date, though comprehensive analysis of their operational status requires additional documentation from established cybersecurity authorities. The group has been linked to 64 public disclosures across our corpus. First observed on a leak site on May 16, 2025; most recent post July 2, 2025. The operation is currently inactive.

Timeline of this disclosure

  • June 29, 2025NK Customer Solutions listed by blacklockon the group's public leak site
Records
107 Employees
Ransom demanded
$5M

Other recent disclosures by blacklock

blacklock has been linked to 64 public victims on Darkfield. A sample of the most recent:

See the full blacklock dossier →

Sector and geography

Geographically, NK Customer Solutions is reported in India, a country with 381 ransomware disclosures in our corpus.

If your organisation is affected

A listing by blacklock means NK Customer Solutions appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

  • Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
  • Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
  • Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
  • Report the incident to your national CERT, CERT-In (India), as required for your jurisdiction.
  • Monitor for the data appearing on blacklock's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.