Was CloudCall hit by ransomware?

CloudCall was listed by the Vicesociety ransomware operation (Australia), and stolen data was published on the group's leak site. Darkfield tracks this disclosure with the original leak post, screenshot and group context.

Who is the Vicesociety ransomware group?

Vicesociety is a ransomware operator tracked by Darkfield. See the full operator dossier for its known victims, sectors targeted, IOCs and leak-site infrastructure.

What data was leaked in the CloudCall breach?

Vicesociety published data attributed to CloudCall. Darkfield captured the leak post and a screenshot of the listing.

Ransomware victim disclosure

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CloudCall

Claimed by Vicesociety · listed 3 years ago

42m

Age

since listed · data leaked

Status timeline

ListedJan 23, 2023
Data leakeddate unknown

At a glance

Group: Vicesociety
Status: Data leaked
Country: Australia
Sector: Technology
Listed on leak site: Jan 23, 2023

About the victim

AI dossier — public-source company profile

CloudCall is an Australian managed IT and cloud services provider targeting small to medium businesses. The company offers services including cloud consulting, managed IT, desktop-as-a-service (via Citrix and AWS/Azure), hosted private clouds, network management, backup solutions, and IT strategy. It operates its own data centre and holds partnerships with Microsoft and Amazon Web Services.

Industry: Managed IT & Cloud Services

Attack summary

Severity: high — Data has been confirmed as published by Vice Society against a managed IT and cloud services provider. As an MSP/cloud provider, CloudCall likely holds sensitive data belonging to numerous SMB clients, creating significant downstream exposure beyond the company itself. No ransom or data size was specified, but the 'data_published' status elevates severity.

Vice Society claims to have compromised CloudCall and has published data from the attack. The leak post indicates data has been disclosed, though no specific data size or ransom demand was stated.

high

Data the group says was taken

AI dossier — extracted from the leak post

Client business data
IT environment configuration data
Hosted customer files
Backup data
Network management records
Employee information
Cloud credentials or access data

What the group claims

CloudCall aims to become the leading global provider of cloud solutions for small to medium businesses by simplifying their work life, taking care of their IT environment, and allowing them to focus on their core businesses.

Sources

Victim sitecloudcall.com.au/

Source

Indexed 3 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About Vicesociety

Vicesociety is a ransomware group that emerged in May 2021, primarily motivated by financial gain through targeting critical infrastructure and public service organizations. The group's origin and specific affiliations remain largely undetermined by public threat intelligence reporting, though their operational patterns suggest they function as an independent ransomware operation rather than a established RaaS model. Vicesociety primarily gains initial access through exploitation of public-facing applications and credential-based attacks, with documented cases showing they particularly focus on compromising remote access services and vulnerable web applications before deploying their ransomware payload across victim networks. The group has demonstrated a clear preference for targeting educational institutions, government agencies, and healthcare organizations, with their 188 documented victims concentrated heavily in the United States, United Kingdom, Germany, Australia, and Spain, indicating a focus on English-speaking and Western European entities. While specific high-profile campaigns have not been extensively detailed in major public threat intelligence reports from CISA or FBI advisories, the group's consistent targeting of critical sectors like education and healthcare has drawn attention from security researchers monitoring threats to essential services. Vicesociety remains active as of recent threat intelligence assessments, continuing their operations against similar target sectors with no documented law enforcement disruption or significant operational changes. The group has been linked to 188 public disclosures across our corpus. First observed on a leak site on May 31, 2021; most recent post June 20, 2023. The operation is currently inactive.

Also tracked as: VICE SOCIETY.

Timeline of this disclosure

January 23, 2023CloudCall listed by Vicesocietyon the group's public leak site

Other recent disclosures by Vicesociety

Vicesociety has been linked to 188 public victims on Darkfield. A sample of the most recent:

See the full Vicesociety dossier →

Sector and geography

This disclosure adds to ransomware activity in the Technology sector, which has 3,549 disclosures indexed across all operators we track. Geographically, CloudCall is reported in Australia, a country with 455 ransomware disclosures in our corpus.

If your organisation is affected

A listing by Vicesociety means CloudCall appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
Report the incident to your national CERT, ACSC (Australia), as required for your jurisdiction.
Monitor for the data appearing on Vicesociety's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.