Was MSX International hit by ransomware?

MSX International was listed by the Snatch ransomware operation (United States), and stolen data was published on the group's leak site. Darkfield tracks this disclosure with the original leak post, screenshot and group context.

Who is the Snatch ransomware group?

Snatch is a ransomware operator tracked by Darkfield. See the full operator dossier for its known victims, sectors targeted, IOCs and leak-site infrastructure.

What data was leaked in the MSX International breach?

Snatch published data attributed to MSX International. Darkfield captured the leak post and a screenshot of the listing.

Ransomware victim disclosure

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MSX International

Claimed by Snatch · listed 3 years ago

41m

Age

since listed · data leaked

Status timeline

ListedFeb 27, 2023
Data leakeddate unknown

At a glance

Group: Snatch
Status: Data leaked
Country: United States
Sector: Automotive
Listed on leak site: Feb 27, 2023

About the victim

AI dossier — public-source company profile

MSX International (MSXI) is a global automotive services and consulting firm that has operated for more than 25 years, partnering with leading automotive OEMs and retailers worldwide. The company provides services across Customer Experience, Repair Optimization, Parts & Accessories Sales Performance, Learning, and Insights, supported by field teams, service hubs, and technology platforms. MSXI operates across North America, Europe, Asia-Pacific, Africa, and Latin America.

Industry: Automotive Business Process Outsourcing & Consulting
Employees: 5000+
Founded: 1992

Attack summary

Severity: high — Data has been confirmed as published by the threat actor for a large multinational automotive services firm, indicating actual exfiltration and public release of significant business data affecting OEM partners and potentially employee/client PII at scale.

The Snatch ransomware group claims an attack on MSX International and has published data ('data_published' status), asserting access to company data; the leak post does not specify encryption or enumerate a precise data volume, but the disclosed status indicates data has been released publicly.

high

Data the group says was taken

AI dossier — extracted from the leak post

Business operations data
Customer engagement records
Learning and training materials
Automotive brand partner information
Insights and analytics data

What the group claims

For more than 25 years, we’ve been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights.

Sources

Source

Indexed 3 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About Snatch

Snatch is a ransomware group that emerged in November 2021, operating with primarily financial motivations and targeting organizations across multiple sectors including business services, government, education, manufacturing, and healthcare. The group has compromised at least 142 known victims, with their attacks concentrated primarily in the United States, United Kingdom, Canada, India, and France. Little is publicly documented about Snatch's specific country of origin or affiliations with other cybercriminal organizations, though their operational patterns suggest they function as an independent ransomware operation. The group's attack methodology and specific technical details regarding initial access vectors, encryption methods, and data exfiltration practices have not been extensively documented in public threat intelligence reports from major security firms or government agencies. While Snatch has maintained a notable victim count across diverse geographic regions and industry sectors, there are no widely reported major campaigns or high-profile attacks that have drawn significant public attention or law enforcement action. Based on available public information, Snatch appears to remain an active ransomware operation as of recent reporting periods, though comprehensive details about their current operational status and recent activities are limited in open-source intelligence. The group has been linked to 142 public disclosures across our corpus. First observed on a leak site on November 29, 2021; most recent post May 16, 2024. The operation is currently inactive.

Timeline of this disclosure

February 27, 2023MSX International listed by Snatchon the group's public leak site

Other recent disclosures by Snatch

Snatch has been linked to 142 public victims on Darkfield. A sample of the most recent:

See the full Snatch dossier →

Sector and geography

This disclosure adds to ransomware activity in the Automotive sector, which has 101 disclosures indexed across all operators we track. Geographically, MSX International is reported in United States, a country with 11,033 ransomware disclosures in our corpus.

If your organisation is affected

A listing by Snatch means MSX International appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
Report the incident to your national CERT, CISA (United States), as required for your jurisdiction.
Monitor for the data appearing on Snatch's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.