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Reutone

Claimed by Handala · listed 2 years ago

19m
Age
since listed · data leaked

Status timeline

  1. ListedDec 25, 2024
  2. Data leakeddate unknown

At a glance

Group
Handala
Status
Data leaked
Country
Israel
Listed on leak site
Dec 25, 2024

About the victim

AI dossier — public-source company profile

ReutOne is an Israeli CRM software company specializing in Microsoft Dynamics CRM implementations and customizations. They offer CRM solutions, business automation, telemarketing, billing management, and professional services with over 28 years of experience, serving 1,200+ projects and 15,500+ users across organizations of various sizes.

Industry
Enterprise Software & CRM Solutions
Employees
51-200

Attack summary

Severity: high — Confirmed exfiltration of significant business data at scale affecting 1,500 customers; the victim is a software vendor whose customers' sensitive business data was exposed, creating cascading impact across multiple organizations.

The Handala group claims to have compromised ReutOne and exfiltrated data from approximately 1,500 of their customers. The post suggests exposure of sensitive business data belonging to Israeli companies managed through ReutOne's CRM platform.

high

Data the group says was taken

AI dossier — extracted from the leak post
  • Customer database records
  • Business communication data
  • CRM system data
  • Customer client information

What the group claims

Oh, what a day it has been for Reutone, the self-proclaimed “largest CRM company in Israel”! It turns out that their customer communication software, built to protect your sensitive business data, is apparently as secure as a leaky bucket in a rainstorm. The “unfortunate” hack that emptied the information of 1,500 “big and reliable” Israeli…

Sources

Source

Indexed 2 years ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About Handala

Handala is a recently emerged ransomware group that first appeared in May 2024, primarily motivated by financial gain with potential geopolitical overtones given their targeting patterns. The group's country of origin remains unclear, though their focus on Israeli targets alongside Western nations suggests possible Middle Eastern connections or sympathies, and it is unknown whether they operate as a standalone group or utilize a Ransomware-as-a-Service model. Limited public information exists regarding their specific attack methodologies, initial access vectors, or technical capabilities, though their rapid accumulation of 164 documented victims suggests they employ effective compromise techniques across multiple sectors including technology, government, energy, and healthcare organizations. The group has demonstrated a clear preference for targeting victims in Israel, the United States, and the United Kingdom, with additional activity observed in Iran and the UAE, indicating either opportunistic targeting or strategic selection based on geopolitical considerations. Given their recent emergence and continued victim acquisitions throughout 2024, Handala appears to remain active, though comprehensive technical analysis and law enforcement reporting on their operations remain limited due to their relatively short operational history. The group has been linked to 182 public disclosures across our corpus. First observed on a leak site on May 26, 2024; most recent post April 15, 2026. The operation is currently active.

Timeline of this disclosure

  • December 25, 2024Reutone listed by Handalaon the group's public leak site

Other recent disclosures by Handala

Handala has been linked to 182 public victims on Darkfield. A sample of the most recent:

See the full Handala dossier →

Sector and geography

Geographically, Reutone is reported in Israel, a country with 156 ransomware disclosures in our corpus.

If your organisation is affected

A listing by Handala means Reutone appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

  • Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
  • Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
  • Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
  • Report the incident to your national CERT, CERT-IL (Israel), as required for your jurisdiction.
  • Monitor for the data appearing on Handala's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.