Was ONESUPPORT.COM hit by ransomware?

ONESUPPORT.COM was listed by the clop ransomware operation (United States), and stolen data was published on the group's leak site. Darkfield tracks this disclosure with the original leak post, screenshot and group context.

Who is the clop ransomware group?

clop is a ransomware operator tracked by Darkfield. See the full operator dossier for its known victims, sectors targeted, IOCs and leak-site infrastructure.

What data was leaked in the ONESUPPORT.COM breach?

clop published data attributed to ONESUPPORT.COM. Darkfield captured the leak post and a screenshot of the listing.

Ransomware victim disclosure

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OneSupport

listed as ONESUPPORT.COM · Claimed by Clop · listed 4 months ago

Age

since listed · data leaked

Status timeline

ListedFeb 14, 2026
Data leakeddate unknown

At a glance

Group: Clop
Status: Data leaked
Country: United States
Sector: Technology
Listed on leak site: Feb 14, 2026

About the victim

AI dossier — public-source company profile

OneSupport provides a unified customer experience (CX) platform and cloud-based contact center solution. The company offers technical support and troubleshooting services for internet connectivity, devices, and software applications via 24/7 professional support.

Industry: Customer Experience Platform & Contact Center Software

Attack summary

Severity: medium — Data has been published by the group, indicating confirmed exfiltration, but no specifics on data sensitivity (PII scale, financial records, etc.) or proof files are evident in the post. No encryption-only scenario applies.

Clop ransomware group claims to have breached OneSupport and published exfiltrated data. No details on the scope of encryption, specific data types compromised, or operational impact are provided in the leak post.

medium

Data the group says was taken

AI dossier — extracted from the leak post

customer support records
business data

Original description

AI-summarised, not from the leak post

ONESUPPORT.COM is a company that offers a variety of technical assistance options to individuals and businesses. Services include troubleshooting and problem-solving for issues relating to internet connectivity, devices, software applications, and more. Their team of professionals provides 24/7 support, aiming to deliver high-quality, user-friendly and efficient solutions based on user needs.

Sources

Victim siteONESUPPORT.COM
Leak posthttp://santat7kpllt6iyvqbr7q4amdv6dzrh6paatvyrzl7ry3zm72zigf4ad.onion/onesupport-com

Source

Indexed 4 months ago

This page surfaces a public ransomware disclosure indexed by Darkfield. Original posts come from the operator's own leak site; we cross-check against ransomware.live, RansomLook and RansomWatch where applicable. Share this URL freely.

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Disclosure context

About clop

Clop (also stylized as "Cl0p") is a financially motivated ransomware group and cybercriminal enterprise that emerged in early 2020 as an evolution of the earlier CryptoMix ransomware family, operating primarily for monetary extortion against large enterprise targets. The group is widely assessed by Mandiant, CISA, and other reputable researchers to have ties to Russian-speaking cybercriminal actors, with some researchers linking their operations to the broader FIN11 threat cluster; they operate a Ransomware-as-a-Service (RaaS) model while also conducting direct intrusion operations. Clop is particularly distinguished for its aggressive exploitation of zero-day and n-day vulnerabilities in managed file transfer (MFT) and enterprise software platforms as primary initial access vectors, most notably the exploitation of Accellion FTA (2020-2021), Fortra GoAnywhere MFT (CVE-2023-0669), and the MOVEit Transfer vulnerability (CVE-2023-34362) in 2023, and consistently employs double extortion tactics — exfiltrating sensitive data prior to or in lieu of encryption and threatening public disclosure on their dedicated leak site to coerce payment. Clop has been responsible for some of the most impactful ransomware campaigns on record, with their 2023 MOVEit exploitation campaign alone affecting over 1,000 organizations globally and impacting entities including Shell, the U.S. Department of Energy, British Airways, and numerous U.S. federal agencies, with the broader campaign representing one of the largest mass-exploitation events in ransomware history; Ukrainian law enforcement arrested six individuals linked to Clop operations in June 2021, though the group's core leadership is assessed to remain outside of effective law enforcement jurisdiction. As of the most recent publicly available intelligence, Clop remains active, continuing to leverage vulnerability exploitation campaigns against enterprise file transfer solutions and maintaining a victim count exceeding 1,250 known organizations, with consistent targeting concentrated in the United States, Canada, United Kingdom, Australia, and Germany across technology, business services, manufacturing, and consumer services sectors. The group has been linked to 1,254 public disclosures across our corpus. First observed on a leak site on March 13, 2020; most recent post May 1, 2026. The operation is currently active.

Also tracked as: Cl0p.

Timeline of this disclosure

February 14, 2026ONESUPPORT.COM listed by clopon the group's public leak site

Other recent disclosures by clop

clop has been linked to 1,254 public victims on Darkfield. A sample of the most recent:

See the full clop dossier →

Sector and geography

This disclosure adds to ransomware activity in the Technology sector, which has 3,544 disclosures indexed across all operators we track. Geographically, ONESUPPORT.COM is reported in United States, a country with 3,101 ransomware disclosures in our corpus.

If your organisation is affected

A listing by clop means ONESUPPORT.COM appeared on a ransomware extortion site and data attributed to it has been published. If this is your organisation, or a supplier you depend on, the priority is to confirm the intrusion and contain it before the window to act closes.

Engage your incident-response team and preserve forensic evidence before remediating — do not wipe affected systems first.
Force a password reset and revoke active sessions for exposed accounts; rotate any credentials, API keys or certificates that may have been in the stolen data.
Assess regulatory notification duties (GDPR, NIS2, sector regulators) — many carry a 72-hour reporting clock from awareness.
Report the incident to your national CERT, CISA (United States), as required for your jurisdiction.
Monitor for the data appearing on clop's leak site and across paste and breach channels, and brief downstream partners who may be exposed through you.

How we know this. Darkfield monitors public ransomware leak sites continuously, archiving every new disclosure and the data later released against the victim. Each entry on this page is sourced from the operator's own publication and cross-checked against complementary OSINT feeds (RansomLook, ransomware.live, RansomWatch). We do not collect or host stolen data — only the metadata, timestamps and screenshots needed to make the public disclosure searchable and accountable. Records here are corrected when the original post is edited, retracted, or merged with another disclosure.